Contact Us

Phone

03 9427 0766 

 

Fax

03 9429 7881 

 

Email

service@germanautohaus.com.au

 

Address

5/68 Green Street
Richmond 

Online Enquiry

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German Auto Haus: Your True Dealer Alternative

Dealership told you that you’ll void your warranty by taking your car to your local repairer?

 

Well, according to the Trade Practices Act and ACCC law, you have the choice to deal with whomever you choose and your car’s warranty will remain valid if you follow three main conditions:

 

  • Qualified staff: You can have your car serviced by a non-dealer qualified mechanic during the warranty period
  • Manufacturers specifications: You need to get the services done at the recommended times in the logbook
  • Fit for the purpose: The parts used do not need to be genuine parts but must be the correct part for the job

 

So don’t be fooled by the dealership scare tactics. There are many benefits to taking your car to your local repairer:

 

Warranty Maintenance

As long as your mechanic is qualified, is using genuine or OEM parts, and you are servicing your vehicle at regular intervals as per the manufacturers specifications, you will preserve your warranty.

 

Log Book Servicing

Your next Log-Book stamp doesn’t have to come from a dealership service centre. Following servicing, your local mechanic will complete your log book, stamp and sign it ensuring both your cars warranty and your vehicles re-sale value are maintained.

 

Quality Parts

Using genuine or OEM parts will preserve your warranty. OEM stands for ‘Original Equipment Manufacturer’. OEM parts are made by the car manufacturer or made for them to their specifications. German Auto Haus has well established relationships with original and OEM parts and accessory suppliers for Audi, BMW, Mercedes-Benz, Porsche and Volkswagen.

 

Diagnostic Scanning Tools

New cars are full of technology. Don’t just assume your local repairer is behind the 8 ball when it comes to technology. Staying current with technology enables local repairers to carry out comprehensive vehicle servicing and repairs in accordance with the manufacturers specifications.

 

Preferred Repairer

If your local repairer has the latest diagnostic scanning tools, equipment and technology and access to all the relevant service information for your vehicle then there really is no reason not to take your vehicle to your preferred repairer.

 

Personalised Service

You may find you get a much more personal, affordable and professional service experience from your local repairer who you know and trust rather than the big dealerships where you might find you’re ‘just a number’.

 

No Downside

So, if you’ve been happily having your old car serviced by your local mechanic for years there’s no reason why they can’t service your new car for you too.

 

German Auto Haus – A Great Alternative

With over 30 years experience specialising in prestige German vehicles, the mechanics at German Auto Haus are dedicated to providing your prestige vehicle with first-class service. For more information or to book you Audi, BMW, Mercedes-Benz, Porsche or Volkswagen in for service you can contact us via phone on 03 9427 0766 or email at service@germanautohaus.com.au.